X5000 maybe dying :(

I was work on a project on Friday, not run anything too demanding, when suddenly I noticed a CPU temperature alert. CPU was running 98 degrees!

I powered off and let it cool for a while, then unplugged everything and powered it up lying on its side with the case open to check the CPU fan. It seemed fine.

Plugged everything back in and switched on again. Uboot came up, but OS wouldn't boot. The splash screen sloooowly faded up and then froze.

Left it to cool even longer, then tried again. This time it booted, although again there was the very slow fade up on the splash screen. CPU temperature slowly rose to 58 degrees. I did a backup and powered off.

According to the CPU temp docky, CPU fan speed is 30%. Is there any way to increase this?

Hi daveyw,

Which model do you have, 5020 or 5040?

I've had a 5040 for a year now.

Out of curiosity and in relation to your problem, I checked my processor temperature and it's at 76 degrees Celsius.

I still find it high for my CPU.

I don't really have any idea why your problem is happening; maybe it's due to the heat?

I currently have 31 degrees in my office with a small fan and all the windows open, but no air.

I hope it's nothing serious.

@skynet

5020. I've had it since 2017.

I live in the Southern Hemisphere, its winter right now, although my office is reasonably pleasant temperature, but certainly nowhere near 31! Probably not quite 20.

Yeah, 76 does sound high. Maybe because of your high room temperature? Do you know which fan you have? I have the Gelid Silence that most of the X5000s from Amigakit shipped with.

@daveyw

Thermal paste dries over years. I would clean old away ant put new good quality thermal paste there.

@daveyw

Okay, it's winter where you are, but here in Switzerland, we're baked!

He might have caught a cold

My fan is a Gelid Silent 6.

@daveyw

It's quite a rare situation you're in. Normally the CPU shuts down when the temperature is becomiing too high. I know this due to my computer sometimes shutting down of its own accord. This phenomenon started when a couple of years ago I replaced the standard cooler, which was quite loud and became louder over time, with a Noctua NF-A6x25 FLX. The latter one sometimes cuts out within the first ten minutes after first booting. After a reboot no problem anylonger, but the fan has to work hard to get the CPU temperature back to acceptable.
CPU still functions.

X5020 in a LianLi T60 open frame (not recommended btw).

OldFart

Someone has already shown that there is a thermal pad between the heatsink and the CPU. Maybe replacing the thermal pad will lower the temperature?

The fan speed is programmed into the much and can not be changed.
The mcu will also make sure to shutdown the computer at a temp that has been programmed in.

However you can power the fan from another source to make it spin faster.

But the recommendation about replacing the thermal pad should be better.
I checked ny pad after 5 years and it was totalt worn out.

@daveyw

What app or tool are you using that properly shows the Temps for the AmigaOne X5000?

Hopefully you can get this issue fixed.

Thanks

TJ

@AmigaSociety

Hi TJ,

Here's the program: https://os4depot.net/share/utility/docky/x5000temp.lha

Thanks, I will look at replacing the thermal pad. I see they come in different sizes, any idea what size I need? Or any size and cut to fit?

TJ, highly recommend the X5000 cpu temp docky skynet linked.

@daveyw
Could you please post your feedback and the reference of the thermal pad you chose?

This is how crappy the original cooler & thermal pad looks like.