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Internet News : AmigaOS Support Forum Launched
Posted by Chris on 2011/6/18 11:11:13 (1968 reads) News by the same author
Internet News

Hyperion Entertainment have launched an official support forum for their products.

Read more about it on the Hyperion Entertainment Blog


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Author Thread
Hondo
Published: 2011/6/18 11:56  Updated: 2011/6/18 11:56
Just popping in
Joined: 12/05/2006
From: Planet Boing
Comments: 68
 Re: AmigaOS Support Forum Launched
Great idea Hyperion. It's also great to get this stuff away from the community sites, where everybody can write and pollute a thread with off topic stuff.

Oh and it looks great....only lacks a cute boing ball
kas1e
Published: 2011/6/18 12:03  Updated: 2011/6/18 12:03
Home away from home
Joined: 09/11/2007
From: Russia
Comments: 8961
 Re: AmigaOS Support Forum Launched
Waiting for 6 hours already for have activate my account :(

It is possible to make it all automatically, without waiting for manual aproving ? Like maybe adding "serial info" field in register field, so, engine will compare if that serial number are valid and here, and grand automatically access without long waiting ?
ChrisH
Published: 2011/6/18 12:38  Updated: 2011/6/18 12:40
Home away from home
Joined: 05/19/2007
From: England
Comments: 3582
 Re: AmigaOS Support Forum Launched
@Hyperion
This sounds good, as long as moderation/etc does not detract from your coding time

@kas1e
Quote:
It is possible to make it all automatically, without waiting for manual aproving

I doubt it, since I get the *feeling* this forum will be ruled by an iron hand (making Amigans.net look like a lax troll-infested land by comparison! Only sort of kidding).

Not that I object to that (it's kinda expected in an official forum from any company) but something to keep in mind, since I know you like to ummm "speak your mind" very loudly sometimes...
TSK
Published: 2011/6/18 12:38  Updated: 2011/6/18 12:38
Just can't stay away
Joined: 02/23/2007
From: Finland, the land of Santa, sauna, sisu and salmiakki
Comments: 1202
 Re: AmigaOS Support Forum Launched
@kas1e
6 hours. Come on. You must have more patience.

@Hyperion
Nice.
cha05e90
Published: 2011/6/18 13:04  Updated: 2011/6/18 13:04
Quite a regular
Joined: 03/10/2009
From: Germany
Comments: 642
 Re: AmigaOS Support Forum Launched
@kas1e
No problems here - my registration e-mail showed up after ca. 20 min.
kas1e
Published: 2011/6/18 13:07  Updated: 2011/6/18 13:09
Home away from home
Joined: 09/11/2007
From: Russia
Comments: 8961
 Re: AmigaOS Support Forum Launched
@ChrisH
Quote:

I doubt it, since I get the *feeling* this forum will be ruled by an iron hand (making Amigans.net look like a lax troll-infested land by comparison! Only sort of kidding).


As i see, some topic which present on their forum, already can be erased or moved to offtopic, as it make no big sense (like for example, asking about OpenOffice progress, its not Hyperion's work as i remember). And for "iron-hand" need time, which no one from hyperion have :)

Quote:

Not that I object to that (it's kinda expected in an official forum from any company) but something to keep in mind, since I know you like to ummm "speak your mind" very loudly sometimes...


After reading your last post here about closing problems, and the way how you talk with others, i do not think that its i "very loudly" :))

@TSK
Quote:

6 hours. Come on. You must have more patience.


2 more weeks ?:))

@cha05e90
Quote:

No problems here - my registration e-mail showed up after ca. 20 min.


I recive first mail just after few seconds after registration, in which words like:

Quote:

Your account is currently inactive and will need to be approved by an administrator before you can log in. Another email will be sent when this
has occurred.


Then no more mails at all, and i can't login to forum as it says "your account is not activated".
TSK
Published: 2011/6/18 16:28  Updated: 2011/6/18 16:28
Just can't stay away
Joined: 02/23/2007
From: Finland, the land of Santa, sauna, sisu and salmiakki
Comments: 1202
 Re: AmigaOS Support Forum Launched
@kas1e
Quote:
2 more weeks ?:))



Maybe 2 more days ?
Elwood
Published: 2011/6/18 19:15  Updated: 2011/6/18 19:15
Just can't stay away
Joined: 12/09/2006
From: Lyon, France
Comments: 1364
 Re: AmigaOS Support Forum Launched
@Steven

There are posts prior to the annoucement. How is it possible? Betatesters have been left behind!!!

Ok, no problem...
Chris
Published: 2011/6/18 19:26  Updated: 2011/6/18 19:26
Amigans Defender
Joined: 11/17/2006
From: England
Comments: 3361
 Re: AmigaOS Support Forum Launched
@kas1e

Same here...
kas1e
Published: 2011/6/18 20:01  Updated: 2011/6/18 20:01
Home away from home
Joined: 09/11/2007
From: Russia
Comments: 8961
 Re: AmigaOS Support Forum Launched
@Chris
My one already activated.

So can post at last some stuff related to SDK :)
sundown
Published: 2011/6/18 20:07  Updated: 2011/6/18 20:07
Not too shy to talk
Joined: 11/27/2006
From: California - S.F. Bay area
Comments: 384
 Re: AmigaOS Support Forum Launched
Guys, ssolie is activating each account. He doesn't sit & wait for ppl to register & he does like to sleep, so consider the time zone when you register, if nothing happens right away.

And remember, nothing is perfect.
kas1e
Published: 2011/6/18 20:37  Updated: 2011/6/18 20:37
Home away from home
Joined: 09/11/2007
From: Russia
Comments: 8961
 Re: AmigaOS Support Forum Launched
@sundown
We all know that, manual work its always manual works and other problems related to it.

The point about automatic approving (by checking of serial code info for example when user do registration), its because sometime Ssolie will busy, sometime he will not at home, some time he will sick, sometime he will not able to aprove accounts. And so, some new users from time to time will have some problems like waiting for dunno what. Its we (old users) have patience, but new users (who not fanatic) mostly will not have patience and fully automatic registration will solve all potencial future problems.

Of course its not very big deal, but, to make everything perfect for the new customers: fully automatic process registration is better imho.

@Steven
Maybe it possible just use the same DB which use main hyperion site : so, all the registered users on one site, will have automatically account on forum too ?
sundown
Published: 2011/6/19 6:36  Updated: 2011/6/19 6:36
Not too shy to talk
Joined: 11/27/2006
From: California - S.F. Bay area
Comments: 384
 Re: AmigaOS Support Forum Launched
@kas1e

Quote:
@Steven
Maybe it possible just use the same DB which use main hyperion site : so, all the registered users on one site, will have automatically account on forum too ?

Steven has no time to answer forum inquires, he says to email him if you have questions. Straight from the horses mouth, err, fingers.
kas1e
Published: 2011/6/19 8:19  Updated: 2011/6/19 14:48
Home away from home
Joined: 09/11/2007
From: Russia
Comments: 8961
 Re: AmigaOS Support Forum Launched
-
sundown
Published: 2011/6/19 9:30  Updated: 2011/6/19 18:36
Not too shy to talk
Joined: 11/27/2006
From: California - S.F. Bay area
Comments: 384
 Re: AmigaOS Support Forum Launched
@kas1e

I'm just the messenger & "the horses mouth" was ssolie.
kas1e
Published: 2011/6/19 14:45  Updated: 2011/6/19 14:45
Home away from home
Joined: 09/11/2007
From: Russia
Comments: 8961
 Re: AmigaOS Support Forum Launched
@sundown
Uhm, sorry then, looks like i suck with english again. Yeah, i will contact with steven later with some ideas about forum as well..
sundown
Published: 2011/6/19 18:36  Updated: 2011/6/19 18:36
Not too shy to talk
Joined: 11/27/2006
From: California - S.F. Bay area
Comments: 384
 Re: AmigaOS Support Forum Launched
@kasle

No problem, but ppl need to realize the fastest way to get to ssolie is through email, he's quite stubborn about that.
ChrisH
Published: 2011/6/21 13:29  Updated: 2011/6/21 13:31
Home away from home
Joined: 05/19/2007
From: England
Comments: 3582
 Re: AmigaOS Support Forum Launched
@kas1e Quote:
After reading your last post here about closing problems, and the way how you talk with others, i do not think that its i "very loudly" :))

Just because I stick-up for my opinion (sometimes quite loudly!) doesn't mean you don't either . I also note that nearly 50% of the posts here are yours

P.S. This was NOT a criticism, just a polite suggestion to be careful (like I am). I don't want to see you banned from there on your first week, just because you decided to argue with someone from Hyperion
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