Hello!

If you'd asked around there are loads of people who know my email address...even a Google search will turn it up as I've had the Nova Design email address for 15 years! <grin>

I can tell you that the contact form works, and the emails go straight to me and are specifically filtered to NOT go to spam. Also, there has never been an unclaimed/unprocessed order to the best of my knowledge.

However the internet is far from perfect and both those systems rely on outside sites for managing the forms and orders and something could've just prevented them from doing their job entirely.

Email me directly and I'll look up your order and see what's become of it.

Kermit Woodall
kermit at novadesign dot com