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Re: Company<->User communication...Is it still a thing today?

Subject: Re: Company<->User communication...Is it still a thing today?
by amigakit on 2020/11/20 12:28:15

@Kas1e

Updater is very easy to use- much better than a website. It downloads and installs the software (library/class/driver) from Amisphere.com into the correct directory on the user's hard drive and warns them of out of date versions they have on their hard drive. I have had a lot of feedback from users who love using it.

Sorry, I disagree with your assessment that offering everything from one website is easier for end-users: they have first identify they have an old version, open a browser on OS4 which is slow, go to the website, find the software, download and uncompress it and then install it manually. Updater does this in seconds.

Another benefit is that Updater utility is localised so it will display in the user's language of choice- much easier than maintaining a website in many languages.

Updater is run by many OS4 users every day so I can see by the traffic that it is very popular. Suggestions of improvements to it will always be listened to.


Quote:
then importance to not have many sites, but just one,


We only have one server: Amisphere.com - this one website serves both the Updater utility and AMIStore App. For simplicity, the user can use one single AmiSphere login for Updater utility, AMIStore App or Amisphere.com.

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